Quality Control Department Management Responsibilities
- Drives Continual Quality Improvement in the plant by managing formula processing optimization, and by overseeing the new formula batch commercialization and scale-up process.
- Oversees the management of the plant quality control laboratory ensuring full compliance with corporate Quality Standards and SOPs, sampling protocols and test methods
- Ensures lab technicians and operators are effectively trained in corporate quality practices and test methods, providing a quality training plan for the plant.
- Monitors the plant Quality System by developing and executing a plant audit program to ensure SOP compliance and the implementation of corrective actions when necessary.
- Leads root cause investigations (RCA) for nonconforming batches focusing on the identification and implementation of effective countermeasures.
- Ensures that thorough customer complaint investigations are completed in a timely manner.
Team Engagement
- Drives quality personnel and operator empowerment in quality control practices while providing opportunities for career development.
KPI tracking and quality data trend analysis for improved batch % Right The First Time (RTFT)
- Leads plant quality improvement initiatives for reduction in batch adjustments (first run capability), product action elimination, and rework scrap reduction.
- Performs trend analysis on statistical process control (SPC) data to improve right the first time batch capability.
Batch scale-up support
- Liaises with Product Development and Corporate Quality to scale-up new and modified formulas.
