At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.
Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.
Overview:
Our Customer Experience team represents the Benjamin Moore brand by providing excellent customer service while developing relationships with both internal and external customers. You’ll get to know our brand inside and out and make sure that the voice of the customer is heard throughout the company. As an eCommerce Specialist, you will be expected to provide concierge-level customer service; a white-glove level of service designed to elicit next-level customer loyalty for all customers interacting with Benjamin Moore from our digital channels. You will be the first point of contact between guests to our sites and our organization. To achieve our customer experience expectations, the ideal candidate will provide the highest quality service and information, using all technological resources available.
Responsibilities:
Qualifications:
Software Powered by iCIMS
www.icims.com